Legal

Cookie Policy

Last updated:

This Cookie Policy explains how Novamedia ehf. (Registration ID: 540606-2260), incorporated in Iceland, uses cookies and similar tracking technologies on the Cartico platform and associated websites. Please read this policy alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, to remember your preferences, and to provide reporting information.

Similar technologies include local storage, session storage, and pixel tags. References to "cookies" in this policy include all such technologies.

2. Cookies We Use

Strictly Necessary

These cookies are essential for the platform to function. They cannot be disabled.

sb-*-auth-tokenSession / up to 1 week

Authentication session cookie. Keeps you logged in to your Cartico account.

cartico-sessionSession

Maintains your session state and preferences within the platform.

csrf-tokenSession

Protects against cross-site request forgery (CSRF) attacks.

Functional

These cookies remember your choices and preferences to provide a better experience.

cartico-ui-prefsUp to 1 year

Remembers your UI preferences such as sidebar state and display settings.

cartico-langUp to 1 year

Stores your preferred language selection.

Analytics

These cookies help us understand how the platform is used so we can improve it. Analytics data is aggregated and does not identify you individually.

Analytics cookiesUp to 2 years

Collect anonymised usage data such as pages visited, time on site, and feature usage to help us improve Cartico.

Storefront Cookies (Merchants' Customers)

If you visit a store powered by Cartico, that store may set additional cookies for cart management, session tracking, and analytics. Those cookies are controlled by the merchant and governed by the merchant's own privacy policy.

cartico-cart-*Up to 30 days

Stores your shopping cart contents between visits.

cartico-customer-sessionSession / up to 7 days

Keeps you logged in to your customer account in the store.

cookie-consentUp to 1 year

Records your cookie consent choice to avoid asking repeatedly.

3. Third-Party Cookies

Some features of Cartico may involve third-party services that set their own cookies. These include:

  • Teya / Borgun: Used for payment processing. Their cookies are governed by Teya's privacy policy.
  • Stripe: Used for payment processing on stores that enable Stripe. Governed by Stripe's privacy and cookie policy.
  • PayPal: Used on stores with PayPal enabled. Governed by PayPal's privacy policy.
  • Cloudflare Turnstile: Used for bot protection on sign-up and certain forms. Does not use tracking cookies.

We do not control third-party cookies and recommend reviewing the relevant provider's policies for details.

4. Your Choices

You can control and manage cookies in several ways:

  • Browser settings: Most browsers allow you to view, delete, and block cookies. Blocking strictly necessary cookies will prevent the platform from functioning correctly. Visit allaboutcookies.org for guidance on your specific browser.
  • Cookie consent banner: When visiting a Cartico-powered storefront, you will be shown a cookie consent banner where you can accept or decline non-essential cookies.
  • Opt-out of analytics: You can request to opt out of analytics tracking by contacting us at cartico@cartico.com.

Please note that restricting certain cookies may affect your experience of the Service and some features may not function as intended.

5. Consent

We obtain your consent for non-essential cookies in accordance with the requirements of the EU ePrivacy Directive and GDPR. Strictly necessary cookies do not require consent as they are essential to deliver the service you have requested.

You may withdraw your consent for non-essential cookies at any time by adjusting your browser settings or contacting us.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. The "Last updated" date above indicates the most recent revision. We encourage you to review this page periodically.

7. Contact

For questions about our use of cookies or to exercise your rights:

Novamedia ehf.

Registration ID: 540606-2260

Iceland

cartico@cartico.com